Business Profile

Training and Workshops

Computer software training to professional, personal, small business and corporate clients for 15 years. Computer hardware, networking and setup including repairs and troubleshooting 7 years. Organized, facilitated and participated in seminars, workshops, trade shows and business fairs for the past 20 years.

Sales/Customer Service
 
A seasoned sales professional with a proven track record of success
Recognized for sales and service achievements: Car Salesperson of the Year, Campaign Leader (Insurance), Top Listing & Sales Agent (Real Estate)
Consistently meet and/or exceed sales targets and objectives
Cultivate and maintain a loyal customer base
Utilize a variety of sales and customer service techniques
Ensure customer satisfaction and assess further needs through follow-up
Address questions and concerns in a professional and courteous manner
Develop and implement payment plans and process financial transactions
 
Finance & Insurance
 
Complete required forms and documentation in accordance with industry standards
Ensure compliance with regulations, ethical standards, and industry requirements using a comprehensive and detail oriented approach
Negotiate contracts and liaise with appropriate brokers/suppliers on behalf of clients
Completed required licenses, certifications, and training for industry practice
 
Administration
 
Experience with business operations as proprietor of a thriving computer based business including: purchasing, inventory control, accounting/account reconciliation, sales, training, pricing, and shipping and repairs.
Highly organized and skilled in information/office management
Developed and run a women's business and networking group
Creator and administer of a successful classified ad website for the Golden Horseshoe area.
 
Computers

Experience as a Technician and computer repair/service person
Experience and very though understanding of software packages. Hardware diagnosis and repair.
Years of experience in training clients, in a business and corporate environment on computers.  

Real Estate Sales

Completed all licencing and training.
Worked as a Real Estate Salesperson for top industry companies.